Acceptable Use Policy

Prohibited activity

You may not use the platform to do, or to help anyone else do, any of the following.

• ·Break the law of any jurisdiction that applies to you or to us.
• ·Gain unauthorised access to any system, account or network, including ours.
• ·Send unsolicited bulk messages, or operate infrastructure that supports doing so.
• ·Distribute malware, ransomware, or tooling whose primary purpose is compromising systems you do not control.
• ·Host or distribute material that sexually exploits children, or that incites violence against people.
• ·Infringe someone else’s intellectual property.
• ·Mine cryptocurrency, except where a written agreement with us permits it.
• ·Interfere with the platform’s operation, or with another customer’s use of it, including by circumventing quotas or metering.

Security testing

Testing the security of your own workloads is expected. Testing ours requires written permission first, which we grant readily — write to security@scaleai.markets with the scope and the window. Testing without it is unauthorised access, however benign the intent.

Resource use

The platform is metered, and ordinary heavy use is what it is for. What is not acceptable is use designed to extract capacity without paying for it: evading limits, running workloads under an account tier that does not cover them, or opening accounts to reset an included allowance.

Enforcement

Where we can, we will tell you about a problem and give you a chance to fix it. Where the activity is causing active harm — to another customer, to a third party, or to the platform — we may suspend the workload first and discuss it afterwards. Suspension for cause does not entitle you to a refund of the affected period.

Reporting

To report a violation, write to abuse@scaleai.markets with enough detail to identify the workload. We investigate every report and act on the ones we can substantiate.